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  • Writer's pictureCity of Charlestown

Indiana American Water to replace valve on SR 403; flush hydrants

Indiana American Water is planning a large shutdown on SR 403 from Gospel Road to the west end of the service area around Salem-Noble Road on Wednesday, Sept. 8, 2021 for a valve replacement and installation. The valve has been leaking and is becoming a safety issue. This will affect around 490 customers.

Once water is back on, IAW plans to flush the west side of the system starting at Gospel Road and going west towards Salem-Noble Road

A Boil Water Advisory has been issued in this service. Any water to be used for drinking or cooking should be brought to a rolling boil for 3 minutes. Water is OK for bathing, washing, and other common uses. You will receive another notification should additional action be required, or conditions change, or when normal water use may be resumed.

If you are a landlord and water service is in your name, please inform your tenants so they are aware of this impact to their water service. For more information or to see a map of the affected area please go to or call 1.800.492.8373. We apologize for any inconvenience and appreciate your patience and understanding as we work to resolve the issue.

Hydrants Flushed

IAW is planning to start flushing the hydrants in Charlestown on Sept. 13, 2021. In preparation for that, we will have gallons of water and packets of RoVer dropped off at City Hall for people to pick up starting on Tuesday, Sept. 7. IAW is also planning to have a water trailer parked in Greenway Park. It is scheduled to arrive in Charlestown before noon on Tuesday, Sept. 7, 2021.

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